News Updates

Subscribe and receive notifications of new document uploads by email.

Contact US

We will endeavour to respond to your enquiry within five working days.

Contact us

Consumer Information (CT6)

Member States use many activities, organisations and channels to inform and advise citizens and organisations about efficient energy usage and energy efficient investments, all of which may have an impact. Information and communication is a vital aspect of promoting energy efficiency according to the Energy Efficiency Directive. However, this needs to be done accurately, and often in dialogue with local and regional authorities, market actors and others. It is certainly not easy to inform in a way that citizens and companies understand and can then translate into action.

The Member States can learn from each other on how to empower consumers (both citizens and small companies) to make use of energy efficient technologies and to change their energy behaviour. How can we as Member States work with information, legislation, energy utilities (billing information), exemplary projects etc?

We also need professionals that are reliable and competent, if we want the market to move towards energy efficiency. Both providers of energy services and energy audits as well as installers of energy-related building elements have important roles to play. The aim is to sustain and make available qualification and/or certification schemes, training programmes and other incentives for these groups of professionals, in order to increase their credibility.

read more
  • Report
  • Public Report
  • Presentation
  • Good Practice Factsheet
  • General
Date Title
Oct 16 Night walks - A good starting point - Lene Eckerberg
Oct 16 Key results from the IEA work on policies for behavioural change in transport, buildings & industry - Sam Thomas
Oct 16 A consumer perspective on the energy system after 2020 - Sweden
Aug 16 Observatory of energy poverty - Greece
Aug 16 Energy poverty. Understanding the problem - UK
Aug 16 Pilot study of energy poverty - REACH - Croatia
Aug 16 Challenges facing energy poverty - Italy
Aug 16 Energy poverty study - Romania
Nov 15 Experiences of policies for behavioural change - Anette Persson
Oct 15 EEFIG report follow-up - European Commission
Oct 15 Investment Plan for Europe - EIB
Oct 15 Supporting climate-friendly investments by Swedish municipalities - Sweden
Oct 15 Home retrofit & planning for the future - Ireland
Oct 15 Working group presentation 6.6 - Art 17 Information to banks and other financial institutions
Oct 15 Article 17 of the Energy Efficiency Directive - European Commission
Oct 15 Experiences on EED related financing - Information and dissemination - Finland
Mar 15 Smart Meter Data Protection Issues and Functionalities - European Commission
Mar 15 Enel Smart Info: Consumption data at hand - Italy
Mar 15 The Implementation of Smart Meters - Malta
Mar 15 Smart metering implementation programme - United Kingdom
Mar 15 Smart Electric Lyon - France
Mar 15 From Smart metering to Smart grids - Netherlands
Mar 15 Smart metering and consumer engagement - Finland
Mar 15 Monitoring of energy consumption - Slovakia
Mar 15 Promotion of energy efficency in households by smart grid technologies - Latvia
Oct 14 CA EPBD meeting in Dubrovnik – outcomes - Slovakia
Oct 14 Example of a certification scheme RGE quality label - France
Oct 14 MS Best practices - Slovakia
Oct 14 CA EPBD Dubrovnik meeting outcomes - Slovakia
Oct 14 Example of a certification scheme RGE quality label - France
Oct 14 MS Best practices - Slovakia
Apr 14 Designing measures for behavioural change – Literature study
Apr 14 Scaling Up EE through Behaviour Change - IEA
Apr 14 Estimating the impact of soft measures - Ireland
Apr 14 Measuring savings energy advice - Finland
Apr 14 Tool to reduce consumption and infuse energy reflex to building managers - Belgium
Oct 13 Supporting efficient use of energy by the NFEP&WM - Poland
Oct 13 Energy efficiency improvement measures - Norway
Oct 13 MKB (SME) Green Deal - Netherlands
Oct 13 Smart metering - Uk
Oct 13 The smart meter deployment handbook - Sweden
Oct 13 The UK smart metering programme consumer engagement - UK
Oct 13 Energy efficiency improvement measures - Norway
Oct 13 The smart meter deployment handbook - Sweden
Oct 13 Supporting efficient use of energy by the National Fund for Environmental Protection and Water Management (NFEP&WM) - Poland
Oct 13 MKB (SME) Green Deal - Netherlands
Apr 13 The energy audit programme - Czech Republic
Apr 13 Energy audit, minimum criteria in EED - Finland
Apr 13 Mandatory energy audits - Slovakia
Apr 13 Energy audit obligations - Croatia
Apr 13 Energy audit obligations - Portugal
Apr 13 The energy audit programme - Czech Republic
Apr 13 Energy audit programme - Czech Republic
Apr 13 Energy audit obligations - Portugal
Apr 13 Energy audit obligations - Croatia
Apr 13 Mandatory energy audits - Slovakia
Nov 12 Communication energy efficiency with SMEs
Nov 12 Experience Regarding Communication from Carried Out Energy Efficiency Projects in SMEs
Nov 12 Energy Efficiency Award: Dena’s international best practice competition - Wulf Bittner
Apr 12 Network for Energy Efficiency
Apr 12 BESS Programme
Apr 12 Knowledge Transfer of Energy Efficiency to SME Businesses in Ireland
Jan 12 Endorsed Advice Services - UK
Jan 12 Information Campaign - France
Jan 12 Information Campaign - Croatia
Jan 12 Public Adivice Example - Sweden